Shipping and payment
Shipping & Payment
We deliver throughout Germany and other European countries (no delivery to Switzerland and Norway).
You can pay for your purchase at ESS in advance, PayPal, and credit card (a PayPal service without a required PayPal account). All prices quoted are plus delivery and shipping costs.
Prepayment
When paying in advance, we ask you to transfer the invoice amount to us within 7 days after receipt of the invoice. This ensures that we can send you your purchase on time. For correct allocation, please state the invoice number as the purpose of payment.
Our bank connection:
Equine Supplement Service GmbH
Volksbank Vechta eG
IBAN: DE032 8064 1790 5359 53800
BIC: GENODEF1VEC
PayPal
When paying via PayPal, the goods will be shipped immediately. Exceptions to this are uncovered PayPal accounts.
Credit card payment (a PayPal service without a required PayPal account)
If you decide to pay by credit card, your credit card will be charged with the amount to be paid after delivery of the goods.
Shipping
A. Delivery
Shipping takes place via DHL. We only ship within the EU countries.
B. Shipping costs
I. Shipping within Germany
For shipping your ordered supplements or similar within Germany, we calculate the shipping costs based on the total weight of the delivery. We do not charge an island surcharge for shipping to German islands.
Parcels up to 29 kg: 4.95 €
Parcels up to 59kg: 9.95 €
Parcels up to 89 kg: 14.95 €
Parcels up to 119 kg: 19.95 €
Packages up to 149 kg: 24.95 €
Packages over 150 kg: 29.95 €
Pallet delivery on request: info@ess-supplements.de
II. Shipping within Europe - via DHL International
| total order weight | Belgien, Dänemark, Frankreich, Luxemburg, Niederlande, Österreich, Polen, Tschechische Republik | Großbritannien, Italien, Schweden, Slowakei, Slowenien, Spanien, Ungarn | Bulgarien, Estland, Finnland, Griechenland, Irland, Kroatien, Lettland, Litauen, Malta, Portugal, Rumänien, Zypern" |
|---|---|---|---|
| up to 6 kg | 16,95 € | 19,95 € | 21,95 € |
| up to 14 kg | 24,95 € | 27,95 € | 29,95 € |
| up to 27 kg | 39,95 € | 42,95 € | 47,95 € |
| over 27 kg | 44,95 € | 49,95 € | 52,95 € |
I. National delivery time:
The delivery time is approx. 2 to 4 working days. There is no delivery on Sundays and public holidays.
II. International delivery time:
The delivery time is between 4 and 8 working days. There is no delivery on Sundays and public holidays.
III. Dispatch time:
If payment is received by 11:00 a.m. on the day of dispatch, the package will be dispatched on the same work day - provided that all items in the order are currently available. For legal reasons, your purchase remains the property of ESS until full payment has been received.